These Terms of Service ("Terms") apply to your use of www.puremistusa.com and to the products and services provided by PureMist, LLC, doing business as Pure Mist USA ("Pure Mist USA," "we," "us," or "our"), including our automated, all-natural bug-misting systems for homes and businesses in Florida. By using our website, requesting an estimate, agreeing to receive messages from us, or purchasing our products or services, you agree to these Terms.
1. Services
Pure Mist USA sells and installs automated bug-misting systems and provides related services. The specific products, services, and pricing for your property will be described in your written estimate, proposal, or quote.
2. Estimates and Proposals
- We offer free on-site estimates. An estimate or proposal is based on the information available at the time and on our inspection of your property.
- Estimates and proposals are valid for the period stated on them. If no period is stated, we may update pricing before you accept.
- A proposal becomes an agreement when you accept it in writing or electronically (for example, through Jobber) or otherwise authorize the work.
- If conditions at the property differ from what was described or observed, or if you request changes, the price and scope of work may change. We will discuss any changes with you before proceeding.
3. Scheduling
- Appointments for estimates, installations, and service are scheduled based on availability. We use Jobber to manage scheduling and may send appointment confirmations and reminders by email, phone, or text.
- Please give us as much notice as possible if you need to reschedule or cancel an appointment.
- You agree to provide safe and reasonable access to the property at the scheduled time. Weather and other circumstances beyond our control may require us to reschedule.
4. Payment
- Payment terms, including any deposit, will be stated in your proposal, quote, or invoice.
- Invoices are sent through Jobber and payments may be processed by third-party payment processors.
- You agree to pay all amounts when due. We may pause or stop work, or take other lawful steps to collect, if payments are not made as agreed.
5. Warranties
Any warranty on products or workmanship will be described in your proposal, invoice, or other written documentation, and may include manufacturer warranties on equipment. Except as expressly stated in writing, and to the extent permitted by law, our products and services are provided without other warranties, express or implied. Results of pest control can vary depending on property conditions, weather, maintenance, and other factors, and we do not guarantee the complete elimination of insects.
6. Limitation of Liability
To the fullest extent permitted by law, Pure Mist USA will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to our website, products, or services. To the fullest extent permitted by law, our total liability for any claim related to our products or services will not exceed the amount you paid us for the specific product or service that gave rise to the claim. Nothing in these Terms limits any liability that cannot be limited under applicable law.
7. SMS / Text Messaging Terms
Program description. Pure Mist USA sends text messages to customers and prospective customers about appointment scheduling, estimate follow-up, appointment reminders, quotes and invoices, service updates, and customer service. Messages are sent from our business texting number through Jobber.
How you consent. You agree to receive text messages from Pure Mist USA when you provide your mobile phone number and agree to receive texts, such as by checking a consent box or submitting a form on our website, submitting a Facebook or Instagram lead form that includes text messaging consent, texting us first, or giving us verbal or written permission when you request an estimate or service.
Message frequency. Message frequency varies based on your appointments, estimates, and service activity.
Costs. Message and data rates may apply.
Opt out. You can opt out at any time by replying STOP to any message. After you reply STOP, we will send you one message confirming that you have been unsubscribed, and you will no longer receive text messages from us unless you opt in again. You may opt back in by replying START.
Help. Reply HELP for help, or contact us at info@puremistusa.com or 612-716-8294.
Carrier disclaimer. Carriers are not liable for delayed or undelivered messages.
Consent is not required. Consent to receive text messages is not a condition of purchase.
Privacy. Your information is handled according to our Privacy Policy, available at www.puremistusa.com/privacy-policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
8. Website Use
You agree to use our website only for lawful purposes. Content on our website, including text, images, and logos, belongs to Pure Mist USA or its licensors and may not be copied or used without permission. Website information is provided for general information and may change without notice.
9. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Any dispute related to these Terms or our products or services will be brought in the state or federal courts located in Florida, unless otherwise required by law.
10. Changes to These Terms
We may update these Terms from time to time. When we do, we will post the updated Terms on this page and change the Effective Date above. Your continued use of our website or services after changes are posted means you accept the updated Terms. Terms in a signed or accepted proposal apply to that specific job.
11. Contact Us
If you have questions about these Terms, please contact us:
PureMist, LLC (d/b/a Pure Mist USA)
1128 Prairie Rose Way
Victoria, MN 55386
Email: info@puremistusa.com
Phone: 612-716-8294
Website: www.puremistusa.com